Shipping Policy

Shipping Policy of Venetian-Beauty Supplies

Thank you for choosing Venetian-Beauty Supplies! We are committed to providing you with a seamless shopping experience, including prompt shipping and excellent customer service. Below, you’ll find important information about our shipping process:

 

Shipping Time: We pride ourselves on swift order processing. Your order will be shipped within 1 business day of placement. We understand the importance of receiving your products promptly and strive to exceed your expectations.

 

Free Shipping on Orders Over $75: Enjoy free shipping on orders totaling $75 or more. It’s our way of expressing gratitude for choosing Venetian-Beauty Supplies for your beauty needs.

 

Tracking Information: To keep you informed, tracking details will be uploaded within 1 business day to the email or phone number provided during checkout. Rest assured, you’ll have real-time updates on the status of your shipment.

 

Contact Us: Have questions about your order or our shipping process? Our dedicated support team is here to assist you. Reach out to us at help@venetian-beautysupplies.com, and we’ll respond promptly to address your inquiries.

 

International Shipping: At present, we exclusively serve customers within the USA. Please note that while we do not currently ship outside the USA, this may change soon. Stay tuned for updates!

 

Shipping and Order FAQ:

 

  1. No Confirmation Received: If you haven’t received a confirmation email, double-check your email for accuracy. All customers should receive a confirmation. If in doubt, please reach out to us to confirm your order.
  2. Tracking Number Not Updating: Should your tracking number fail to update, send us a message at help@venetian-beautysupplies.com. We’ll investigate the matter promptly and provide assistance.
  3. Item Arrived Damaged: For any damaged items, please email us a picture along with your order number. We are committed to resolving the issue promptly and ensuring your satisfaction.
  4. Missing Item in Order: If you’re missing an item or have a back ordered item, please contact us. We can provide an estimated time of arrival for back ordered items or offer a replacement or refund.
  5. Package Says Delivered, But Not Received: If your package, shipped with USPS or UPS, indicates delivery but you haven’t received it, check your surroundings and contact your postal carrier. If the issue persists, reach out to us, and we’ll investigate further.

We appreciate your trust in Venetian-Beauty Supplies. Our goal is to make your shopping experience enjoyable and worry-free. Happy shopping!

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